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Borderless by T.K.

Hi, you have reached a page with multiple sections and this is what you can find: 

Frequently Asked Questions (FAQ's)

Why are there so many Pre-order items?
My handmade pieces are unique and often one of a kind. I don't tend to make big batches, or multiple identical items, however I am very happy to remake any designs for you! Therefore, the pre-order functionality enables me to see how many pairs you would like (and makes my life a lot less stressful). This does not mean that you will need to wait a long time to receive your item.

Please allow 4-7 days for me to recraft your order. In special cases, such as more complicated designs which might require more time or certain materials, there might be a delay to the mentioned time frame. However, if that were to happen I will get in touch promptly.

How long will it take for my order to arrive?
I ship all my orders with Royal Mail including International orders, so please check the delivery options at the checkout where the estimated delivery frame is displayed. For items in stock, the order will be sent within the week of the order at most, often being sent sooner than that. For pre-ordered items please allow 4-7 days for it to be shipped. Once your order is sent to Royal Mail, I will send you a confirmation email. 

Free International shipping is available for orders over £50 and over £25 for UK orders.

The shipping price is rounded up to include the price of my standard shipping and packaging materials. This excludes the standard gift packaging which you can add to your order for £1.00 or the velvet pouch gift packaging option for £2.50. See images below. 

Do you do gift packaging?
I am glad you asked! I do! Here are some examples of my packaging options and how much they cost.
 

How heavy are your earrings?

Polymer Clay is very light. Like really light! For anyone who'd like to know the specifics, here are some numbers: my heaviest pair is about 7gr and one of my lightest is about 2gr. If you have any concerns about the measurements or weight of any of my items, please don't hesitate to reach out!

How should I care for my items?

Polymer Clay is quite a durable and light material, which means that you don't have to worry about perfumes and water and other external factors deteriorating the earrings. However the metal elements within your jewellery needs a bit more care, so please try to avoid direct contact with other substances to prolong the life of your jewellery. Also, please don't try to 'bend test' your polymer clay earrings by bending them. They are flexible, but let's not go crazy haha!

 

Any other questions, please don't hesitate to contact me!

(you can reach me through my contact page or email me at borderlessbytk@gmail.com)

Privacy Policy

At Borderless by T.K., accessible from https://www.timeakoppandi.com, one of our main priorities is the privacy of my visitors. This Privacy Policy document contains types of information that is collected and recorded by Borderless by T.K. and how I use it.

 

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact me.

 

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Borderless by T.K.. This policy is not applicable to any information collected offline or via channels other than this website.

 

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

 

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.When you register for an Account and placing an order, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

 

How we use your information

 

We use the information we collect in various ways, including to:

- Provide, operate, and maintain our website

- Improve, personalise, and expand our website

- Understand and analyze how you use our website

- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

- Send you emails

- Find and prevent fraud

 

Log Files

 

Borderless by T.K. follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

 

Cookies and Web Beacons

 

Like any other website, Borderless by T.K.  uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

 

Advertising Partners Privacy Policies

 

You may consult this list to find the Privacy Policy for each of the advertising partners of Borderless by T.K.

 

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Borderless by T.K., which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

 

Note that Borderless by T.K. has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Borderless by T.K.'s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

 

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

Children's Information

Another part of my priority is adding protection for children while using the internet. It is encouraged for parents and guardians to observe, participate in, and/or monitor and guide their online activity.

 

Borderless by T.K. does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on my website, it is strongly encouraged for you to contact me immediately and I will do my very best to promptly remove such information from any records.

 

Changes to This Privacy Policy

I may update my  Privacy Policy from time to time. Thus, it is advised for you to review this page periodically for any changes. I will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page

 

This Privacy Policy was created with the help of the Privacy Policy Generator

 

Contact Me

If you have any questions or suggestions about my Privacy Policy, do not hesitate to contact me. 

Return Policy

I am happy to deal with refunds on a case by case basis. Some of the common solutions include:
- I can resend your order once the order has come back to me
- If applicable, I can fix the broken items once they have come back to me
- I can issue a voucher with the same value as your order once the order has come back to me

Please know that I appreciate all your support and patience. As a small business owner, I have limited resources which is why I cannot offer the best deals as bigger companies do, but know that you will receive the most attentive and genuine customer care! 


Thank you for choosing to shop with Borderless by T.K. and I hope that my items will cause you as much joy to wear as it was to make!

Terms&Conditions

Welcome to my website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with the privacy policy govern Borderless by T.K’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use my website.

The term ‘Borderless by T.K’ or ‘us’, ‘we’ or 'me' and 'I' refers to the owner of the website who is based in Limehouse, London, E148BZ. The term ‘you’ refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use. This includes: Internet Protocol(IP) address, Login, Email address, Password, Computer and connection information, Purchase history through a secure Wix-enabled checkout, Session information - including page response times, length of visits, time spent on pages, page interaction information, and methods used to get to and browse the page. Personal information like name, email, password, address, payment details, comments, feedback, product reviews, recommendations, and personal profile.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

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